Refund Policy
Pam Cleaning Service

​At Pam Cleaning Service, we strive to provide high-quality cleaning with professionalism and care. If for any reason you are not satisfied with our service, please review our refund guidelines below:

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• Cancellations: Appointments canceled with at least 24 hours’ notice are eligible for a full refund.

• Late Cancellations: Cancellations made less than 24 hours before the scheduled time may be subject to a cancellation fee of up to 50% of the service price.

• No-Shows: If our team arrives and is unable to access the property, no refund will be issued.

• Service Satisfaction: If you are not satisfied with the cleaning, please contact us within 24 hours. We will return to re-clean the area at no extra cost. Refunds may be considered only if the issue remains unresolved.

• Custom Services: Refunds for customized or specialty services (e.g. deep cleaning, Airbnb turnovers) will be evaluated on a case-by-case basis.
  
   

For any questions, please contact us at contacpamcleaning@gmail.com or (857)237-5747.